A New Home Heating Oil Customer Story
Not too long ago, our Star Home Heat team was talking with one of our fuel oil providers in Nassau County. With a heating oil delivery zone spanning Long Island and Queens, our provider told us about one of his fuel oil delivery customers who had found him through our heating fuel prices by zip code search feature.
The family had settled into the Great Neck area following a job transfer. The heating oil customers, Julie and Kevin, had recently moved their family from a 1990s-era home in Southern California to a historic home in the area. Their California home ran on electricity and forced air heat, where the use of heating oil and radiators was the exception rather than the rule. They were even a little exotic!
A Family Relocates to Great Neck, NY
As the family began their adventure in relocating their family to Nassau, they began searching for houses in Great Neck, NY. They fell in love with a storybook-like Tudor home with original woodwork and a generously-sized lot. While it needed some work done here and there, the house had the space and charm their growing family sought.
Discovering a Home with Heating Oil Radiators
One of the first things the family noticed in the Great Neck home was the historic steam heat radiators that added to the charm of the home. The radiators, though beautiful, were a feature unfamiliar to the family. Were they prepared to purchase a home that runs on heating oil? Was there a downside?
Moving into a home with radiators also meant learning the ropes of the home’s heating oil furnace and scheduling regular heating oil delivery services. Would this be a nuisance? Would today’s heating oil prices make buying this house a deal breaker? Julie and Kevin researched how much heating oil their home would use in the winter.
To their relief, they discovered that a properly-maintained heating oil radiator could be a very efficient heat source. They concluded that the radiators were no cause for concern and that dealing with heating oil companies wasn’t too much of an obstacle. They excitedly moved forward with getting a home inspection and making an offer on the house. Happily, they got it!
Making Home Improvements
After moving into their new Great Neck home, Julie and Kevin patched and painted the walls all over the house and followed some good DIY tips on installing wallpaper on an accent wall. Next, they followed some recommendations of their new neighbors and hired a contractor to make some improvements to the kitchen and bathrooms to fit the growing family’s needs. Next year, they plan on rebuilding the deck.
Maintaining the Heating Oil Radiators
As described, the family was unaccustomed to owning a home with steam heat radiators, let alone dealing with heating oil companies. Still, they fell in love with them for their historic charm and other benefits.
To make the most of the heating oil radiators, Julie cleaned them up with a damp sponge and a diluted mixture of soap and water. She then took a deeper dive and followed routine radiator maintenance tips to ensure they were ready for winter.
Where Are The Heat Registers?
Amusingly enough, Julie was having a phone conversation with her mom right after they were settling in. Her mom was also accustomed to forced air heat. While getting caught up in their day-to-day lives, Julie’s mom reminded her daughter of the importance of replacing the filters on her air vents. She was well into her talking points when Julie had to interject to remind her that her historic home was fitted with steam heat radiators and ran on home heating oil– there were no vents in the house at all! She didn’t have an electric HVAC system but relied on heating oil delivery and her trusty radiators. It was hard for her mom to wrap her mind around this concept since she had grown up with heat registers, so they both had a laugh.
Researching Heating Oil Companies
The family settled into their new Great Neck home in the summer, but they had heard about the winters in New York, so they smartly wanted to get their heating oil delivery squared away well before the cold weather hit. So, like most people, the couple searched for heating oil companies online and immediately found Star Home Heating Oil.
The couple told our heating oil delivery provider that our site caught their attention because of its straightforward, easy ordering process. They loved that our home heating oil online platform allowed them to do a quick search to find heating fuel prices by zip code, and they could get results in a matter of seconds. In addition, they were provided with a network of pre-vetted, reliable heating oil companies in their section of Nassau County, which they could check out and schedule right away.
That’s where they connected with our fuel oil delivery provider, who passed the word along to us.
Sticking with Star Home Heating Oil
Our heating oil delivery provider gave the couple some great homeowner tips, like preparing for their next heating oil delivery and ensuring that their tank never goes empty. As a result, they received excellent service and established a trusted contact, so they continue to order their home heating oil online from Star Home Heat. We love positive feedback such as this and are happy to provide a valuable service to our heating oil delivery customers in New York!
